{"id":3033,"date":"2023-12-21T16:25:49","date_gmt":"2023-12-21T16:25:49","guid":{"rendered":"https:\/\/www.start-discover.eu\/request-forms"},"modified":"2026-02-12T10:51:01","modified_gmt":"2026-02-12T10:51:01","slug":"request-forms","status":"publish","type":"page","link":"https:\/\/www.start-discover.eu\/mk\/request-forms","title":{"rendered":"Request forms"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":{"common_content":{"labels":{"first_name":"First name","last_name":"Last name","email_address":"Email address","residence_country":"Residence country","additionnal_comments":"Additionnal comments"},"restrictions":{"number_of_charachters":"Number of charachters","file_types":"File types"},"error_messages":{"this_field_is_required":"This field is required","input_tool_long":"Sorry, your input is too long. Max {{X}} characters."},"submit_button_label":"Send"},"refund_form":{"title":"Refund","intro":"Please complete all the fields below to complete the reimbursements form. Make sure you fill in all the fields correctly.","sections":{"personnal_details":"Personnal details","personnal_details_description":"","purchase_details":"Purchase details","purchase_details_description":"","bank_account_and_residence_details":"Bank account and residence details","bank_account_and_residence_details_description":""},"labels":{"application_code":"Application code","group_code":"Group code","purchase_date":"Purchase date","total_cost":"Total cost (please add the currency)","proof_of_purchase":"Proof of purchase","additional_proof_of_purchase":"Proof of purchase (if you have second file)","bank_account_owner":"Bank account owner (first and last name)","bank_name":"Bank name","bank_address":"Bank address","iban":"IBAN","bic_or_swift":"BIC or SWIFT","home_address":"Home address (street, house number, postal code)","residence_city":"Residence city"},"placeholders":{"proof_of_purchase":"Please provide a proof of purchase (Drag & Drop or <span class='filepond--label-action'>Browse<\/span>)","additional_proof_of_purchase":"Second proof of purchase if necessary (Drag & Drop or <span class='filepond--label-action'>Browse<\/span>)"}},"visa_form":{"title":"Invitation letter & travel insurance","intro":"Please complete all the fields below to receive your invitation letter and\/or Travel insurance. Make sure to complete it only when you are sure of your departure date.","sections":{"heads_up":"Heads up!","visa_appointment_confirmation":"Before filling out the form, do you confirm that you have already secured an appointment for you visa application? As the information in the invitation letter and the travel insurance cannot be changed once issued, DiscoverEU can only send you the documents if you have already booked an appointment for your visa application.","documents":"Documents","documents_description":"What document do you need for your visa request ?","personnal_information":"Personnal information","personnal_informations_description":"","departure_date":"Departure date","departure_date_description":"Please add your departure date below.  This date will be used for your travel insurance and\/or your invitation letter and cannot be changed once your form is completed.","travel_insurance_start_date":"Travel Insurance Start Date","travel_insurance_start_date_description":"This date will be used for your travel insurance and cannot be changed once your form is completed.   Many embassies require the travel insurance to cover your trip from one day before your departure date to one day after your return. The travel insurance can cover a maximum of 30 days. Your departure date below will be the start date of the validity of your travel insurance.","are_you_a_student":"Are you a student?","are_you_a_student_description":"","additionnal_comments":"Additionnal comments","additionnal_comments_description":"","confirmation":"Confirmation","confirmation_description":""},"labels":{"yes_visa_appointment_confirmed":"Yes","no_visa_appointment_not_confirmed":"No","invitation_letter":"Invitation letter","travel_insurance":"Travel insurance","none":"None","birth_date":"Birth date","passeport_number":"Passeport number","departure_date":"Departure date","yes_i_am_a_student":"Yes, I am a student","no_i_am_not_a_student":"No, I am not a student","i_confirm":"I confirm that all the answers in this form are correct"}},"email_content_turkish":{"subject":"DiscoverEU - Information about the Visa process","header_image":3252,"intro":"<p>Hello {{firstname}},<\/p>\r\n<p>We can see that you have booked your DiscoverEU Pass. As a Turkish citizen, you might need to apply for a visa in order to travel with DiscoverEU. According to the country you wish to visit, the visa requirements and visa type may differ. You will need to prepare your detailed travel itinerary in advance (travel dates, cities you will visit, accommodations etc.). Once you have it all sorted, we advise you to contact the embassy of the countries you wish to visit to make sure you know which supporting documents you need, and <strong>apply for your visa<\/strong> <strong>at least<\/strong> <strong>5\u00a0months before your departure date<\/strong>. Kindly note that you cannot apply for a visa more than 180 days in advance.<\/p>\r\n<p>DiscoverEU can cover the visa issuing costs to visit all the Erasmus countries and the travel insurance*, in addition to your DiscoverEU travel pass within the travel period of your round. We can also prepare for you the invitation letter if you need one. DiscoverEU will not cover the visa issuing costs to visit countries that are not part of Erasmus, such as the United Kingdom.<\/p>","title":"IMPORTANT INFORMATION","visa_instructions":"<p>Complete the Request forms only when:<\/p>\r\n<ol>\r\n\t<li>you are sure of your travel itinerary (especially your departure date);<\/li>\r\n\t<li>you have already scheduled your appointment with the embassy or consulate;<\/li>\r\n\t<li>you have foreseen enough time between:\r\n\r\n<ul>\r\n\t<li>the form completion and the embassy\/consulate appointment (around 14 days);<\/li>\r\n\t<li>the embassy\/consulate appointment and the visa issuance (it can take between 1 and 5 months).<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ol>\r\n<p>Once the requested documents are issued and sent to you, <strong>it will not be possible to change any of your data<\/strong>. Therefore, please complete the forms carefully and in due time. The preparation of the invitation letter and insurance certificate may take <strong>up to 10 working days.<\/strong><\/p>","visa_form_label":"Travel Insurance and Invitation Letter Request Form","refund_instructions":"<p>Once you have completed the Visa process, we can reimburse to you the Visa issuing costs. You only need to complete the Reimbursement form linked below. Kindly note that the deadline to submit your reimbursement form is the end of the travel period, which is:<\/p>\r\n<ul>\r\n\t<li>the <!--ScriptorStartFragment-->30th of September 2025 if you have applied in April 2024;<\/li>\r\n\t<li>the 31st of May 2026 if you have applied in October 2024;<!--ScriptorEndFragment--><!--ScriptorEndFragment--><\/li>\r\n\t<li>the 30th of September 2026 if you have applied in April 2025;<\/li>\r\n<\/ul>","refund_form_label":"Reimbursement Form","outro":"<p>You can find more details on the procedure you need to follow to request the visa in our article on the DiscoverEU Help Centre: <a href=\"https:\/\/discovereu-wave6.zendesk.com\/hc\/en-gb\/articles\/6501923543825-I-am-from-Turkey-how-should-I-prepare-for-my-DiscoverEU-trip-\">I am from T\u00fcrkiye, how should I prepare for my DiscoverEU trip<\/a>?<\/p>\r\n<p>* Many embassies require the travel insurance to cover your trip from one day before your departure date to one day after. The travel insurance can cover a maximum of 30 days. Therefore, please make sure to complete the Request Form accordingly. Your departure date in the Request Form indicates the start date of the validity of your travel insurance.\u00a0<\/p>\r\n<p>Have a nice day!<\/p>\r\n<p>The DiscoverEU Travel Team<\/p>","footer":{"help_center_button":{"label":"","url":""},"contact_button":{"label":"","url":""}}},"email_content_regular":{"subject":"DiscoverEU - Reimbursement Request","header_image":3252,"intro":"<p>Hello {{firstname}},<\/p>\r\n<p>As confirmed in the past e-mail, you are entitled for a reimbursement.<\/p>\r\n<p>In order to receive it, you only need to fill in the reimbursement form below.<\/p>\r\n<p>Please note that the deadline to submit your reimbursement form is the end of the travel period, which is:<\/p>\r\n<ul>\r\n\t<li>the <!--ScriptorStartFragment-->30th of September 2025 if you have applied in April 2024;<\/li>\r\n\t<li>the 31st of May 2026 if you have applied in October 2024;<!--ScriptorEndFragment--><!--ScriptorEndFragment--><\/li>\r\n\t<li>the 30th of September 2026 if you have applied in April 2025;<\/li>\r\n<\/ul>","refund_form_label":"Reimbursement Form","outro":"<p>Once the reimbursement form is submitted, kindly note that it can take up to a couple of weeks for the reimbursement to be processed.<\/p>\r\n<p>Have a nice day!<\/p>\r\n<p>The DiscoverEU Travel Team<\/p>","footer":{"help_center_button":{"label":"","url":""},"contact_button":{"label":"","url":""}}},"email_content_regular_visa":{"subject":"DiscoverEU - Visa Request","header_image":3252,"intro":"<p>Hello {{firstname}},<\/p>\r\n<p>As confirmed in the past e-mail, you are entitled to receive the additional support for your Visa application.<\/p>\r\n<p>According to the country you wish to visit, the visa requirements and visa type may differ. You will need to prepare your detailed travel itinerary in advance (travel dates, cities you will visit, accommodations etc.). Once you have it all sorted, we advise you to contact the embassy of the countries you wish to visit to make sure you know which supporting documents you need, and <!--ScriptorStartFragment--><strong>apply for your visa at least<\/strong> <strong>5 months before your departure date<\/strong>. Kindly note that you cannot apply for a visa more than 180 days in advance.<!--ScriptorEndFragment--><\/p>\r\n<p>DiscoverEU can cover the visa issuing costs to visit all the Erasmus countries and the travel insurance, in addition to your DiscoverEU travel pass. We can also prepare for you the invitation letter if you need one. DiscoverEU will not cover the visa issuing costs to visit countries that are not part of Erasmus, such as the United Kingdom.<\/p>\r\n<p>Complete the form linked below <span style=\"text-decoration: underline;\">only<\/span> when:<\/p>\r\n<ol>\r\n\t<li>you are sure of your travel itinerary (especially your departure date);<\/li>\r\n\t<li>you have <span style=\"text-decoration: underline;\">already<\/span> scheduled your appointment with the embassy or consulate;<\/li>\r\n\t<li>you have foreseen enough time between:\r\n\r\n<ul>\r\n\t<li>the form completion and the embassy\/consulate appointment (around 14 days);<\/li>\r\n\t<li>the embassy\/consulate appointment and the visa issuance (it can take between 1 and 5 months).<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ol>\r\n<p>Once the requested documents are issued and sent to you, <strong>it will not be possible to change any of your data<\/strong>. Therefore, please complete the forms carefully and in due time. The preparation of the invitation letter and insurance certificate may take <strong>up to 10 working days.<\/strong><\/p>","refund_form_label":"Travel Insurance and Invitation Letter Request Form","outro":"<p>Have a nice day!<\/p>\r\n<p>The DiscoverEU Travel Team<\/p>","footer":{"help_center_button":{"label":"","url":""},"contact_button":{"label":"","url":""}}},"email_content_acc":{"subject":"DiscoverEU - Your accessibility needs","header_image":3252,"acc_content":"<div class=\"p-rich_text_section\">Hello {{firstname}},<\/div>\r\n<div>\u00a0<\/div>\r\n<div class=\"p-rich_text_section\">Congratulations! You are the lucky winner of a DiscoverEU travel pass, and we would be happy to help you make your DiscoverEU trip an amazing adventure!<\/div>\r\n<div>\u00a0<\/div>\r\n<div class=\"p-rich_text_section\">We are reaching out to you as we are aware that you may have special needs during your DiscoverEU trip. The travel team is ready to answer questions you might have regarding your trip.You can reach out to us for assistance regarding:<\/div>\r\n<ul class=\"p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested\" data-stringify-type=\"unordered-list\" data-list-tree=\"true\" data-indent=\"0\" data-border=\"0\">\r\n\t<li data-stringify-indent=\"0\" data-stringify-border=\"0\">Questions about the accessibility of trains and stations<\/li>\r\n\t<li data-stringify-indent=\"0\" data-stringify-border=\"0\">Request for special support, accompanying person or animal<\/li>\r\n\t<li data-stringify-indent=\"0\" data-stringify-border=\"0\">Support with your travel itinerary\/destinations<\/li>\r\n<\/ul>\r\n<div class=\"p-rich_text_section\">Please note that health care and social security systems vary from one country to another, therefore your national health insurance may not cover medical costs in another country. We advise you to contact in advance your insurance company or your health insurance system to get all the necessary information before your departure. If you are an EU citizen (or a citizen of Iceland, Liechtenstein or Norway), we advise you to acquire your\u00a0<a class=\"c-link\" href=\"https:\/\/helpcentre.start-discover.eu\/hc\/en-gb\/articles\/6066859521169-What-is-the-European-Health-Insurance-Card\" target=\"_blank\" rel=\"noopener noreferrer\" data-stringify-link=\"https:\/\/helpcentre.start-discover.eu\/hc\/en-gb\/articles\/6066859521169-What-is-the-European-Health-Insurance-Card\" data-sk=\"tooltip_parent\">European Health Insurance Card<\/a>\u00a0before travelling.<\/div>\r\n<div>\u00a0<\/div>\r\n<div class=\"p-rich_text_section\">In case of medical treatments, you can return to your residence country during your trip by writing to the DiscoverEU Travel Team.<\/div>\r\n<div>\u00a0<\/div>\r\n<div class=\"p-rich_text_section\">Please get back to us via the <a href=\"https:\/\/helpcentre.start-discover.eu\/hc\/en-gb\/requests\/new\">contact form<\/a> even if you do not need any special assistance from our side, so that we can issue your pass right away.<\/div>\r\n<div>\u00a0<\/div>\r\n<div class=\"p-rich_text_section\">Have a nice day!<\/div>\r\n<div class=\"p-rich_text_section\">The DiscoverEU Travel Team<\/div>","footer":{"help_center_button":{"label":"Help Center","url":"https:\/\/helpcentre.start-discover.eu\/hc\/en-gb"},"contact_button":{"label":"Contact us","url":"https:\/\/helpcentre.start-discover.eu\/hc\/en-gb\/requests\/new"}}},"email_content_additional_files":{"subject":"DiscoverEU - Upload your document","header_image":null,"additional_files_content":"<p>Hi {{firstname}},<\/p>\r\n<p>You can now upload up to two documents directly to your DiscoverEU Profile. All files are stored on a secure platform to ensure the protection of your personal data. Please note that these documents will be deleted once the review is completed.<\/p>\r\n<p>Should you have any questions, feel free to contact us.<\/p>\r\n<p>Kind regards,<\/p>\r\n<p>The DiscoverEU Travel Team<\/p>","footer":{"help_center_button":{"label":"","url":""},"contact_button":{"label":"Contact us","url":"https:\/\/helpcentre.start-discover.eu\/hc\/en-gb\/requests\/new"}}}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.9.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Request forms - DiscoverEU<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.start-discover.eu\/mk\/request-forms\" \/>\n<meta property=\"og:locale\" content=\"mk_MK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Request forms - DiscoverEU\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.start-discover.eu\/mk\/request-forms\" \/>\n<meta property=\"og:site_name\" content=\"DiscoverEU\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-12T10:51:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.start-discover.eu\/app\/uploads\/2024\/07\/DEU-logo-1-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1440\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.start-discover.eu\/mk\/request-forms\",\"url\":\"https:\/\/www.start-discover.eu\/mk\/request-forms\",\"name\":\"Request forms - 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