{"id":3024,"date":"2023-12-21T16:25:49","date_gmt":"2023-12-21T16:25:49","guid":{"rendered":"https:\/\/www.start-discover.eu\/request-forms"},"modified":"2026-02-12T11:01:39","modified_gmt":"2026-02-12T11:01:39","slug":"request-forms","status":"publish","type":"page","link":"https:\/\/www.start-discover.eu\/fr\/request-forms","title":{"rendered":"Request forms"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":{"common_content":{"labels":{"first_name":"First name","last_name":"Last name","email_address":"Email address","residence_country":"Residence country","additionnal_comments":"Additionnal comments"},"restrictions":{"number_of_charachters":"Number of charachters","file_types":"File types"},"error_messages":{"this_field_is_required":"This field is required","input_tool_long":"Sorry, your input is too long. Max {{X}} characters."},"submit_button_label":"Send"},"refund_form":{"title":"Refund","intro":"Please complete all the fields below to complete the reimbursements form. Make sure you fill in all the fields correctly.","sections":{"personnal_details":"Personnal details","personnal_details_description":"","purchase_details":"Purchase details","purchase_details_description":"","bank_account_and_residence_details":"Bank account and residence details","bank_account_and_residence_details_description":""},"labels":{"application_code":"Application code","group_code":"Group code","purchase_date":"Purchase date","total_cost":"Total cost (please add the currency)","proof_of_purchase":"Proof of purchase","additional_proof_of_purchase":"Proof of purchase (if you have second file)","bank_account_owner":"Bank account owner (first and last name)","bank_name":"Bank name","bank_address":"Bank address","iban":"IBAN","bic_or_swift":"BIC or SWIFT","home_address":"Home address (street, house number, postal code)","residence_city":"Residence city"},"placeholders":{"proof_of_purchase":"Please provide a proof of purchase (Drag & Drop or <span class='filepond--label-action'>Browse<\/span>)","additional_proof_of_purchase":"Second proof of purchase if necessary (Drag & Drop or <span class='filepond--label-action'>Browse<\/span>)"}},"visa_form":{"title":"Invitation letter & travel insurance","intro":"Please complete all the fields below to receive your invitation letter and\/or Travel insurance. Make sure to complete it only when you are sure of your departure date.","sections":{"heads_up":"Heads up!","visa_appointment_confirmation":"Before filling out the form, do you confirm that you have already secured an appointment for you visa application? As the information in the invitation letter and the travel insurance cannot be changed once issued, DiscoverEU can only send you the documents if you have already booked an appointment for your visa application.","documents":"Documents","documents_description":"What document do you need for your visa request ?","personnal_information":"Personnal information","personnal_informations_description":"","departure_date":"Departure date","departure_date_description":"Please add your departure date below.  This date will be used for your travel insurance and\/or your invitation letter and cannot be changed once your form is completed.","travel_insurance_start_date":"Travel Insurance Start Date","travel_insurance_start_date_description":"This date will be used for your travel insurance and cannot be changed once your form is completed.   Many embassies require the travel insurance to cover your trip from one day before your departure date to one day after your return. The travel insurance can cover a maximum of 30 days. Your departure date below will be the start date of the validity of your travel insurance.","are_you_a_student":"Are you a student?","are_you_a_student_description":"","additionnal_comments":"Additionnal comments","additionnal_comments_description":"","confirmation":"Confirmation","confirmation_description":""},"labels":{"yes_visa_appointment_confirmed":"Yes","no_visa_appointment_not_confirmed":"No","invitation_letter":"Invitation letter","travel_insurance":"Travel insurance","none":"None","birth_date":"Birth date","passeport_number":"Passeport number","departure_date":"Departure date","yes_i_am_a_student":"Yes, I am a student","no_i_am_not_a_student":"No, I am not a student","i_confirm":"I confirm that all the answers in this form are correct"}},"email_content_turkish":{"subject":"DiscoverEU - Information about the Visa process","header_image":3243,"intro":"<p>Hello {{firstname}},<\/p>\r\n<p>We can see that you have booked your DiscoverEU Pass. As a Turkish citizen, you might need to apply for a visa in order to travel with DiscoverEU. According to the country you wish to visit, the visa requirements and visa type may differ. You will need to prepare your detailed travel itinerary in advance (travel dates, cities you will visit, accommodations etc.). Once you have it all sorted, we advise you to contact the embassy of the countries you wish to visit to make sure you know which supporting documents you need, and <strong>apply for your visa<\/strong> <strong>at least<\/strong> <strong>5\u00a0months before your departure date<\/strong>. Kindly note that you cannot apply for a visa more than 180 days in advance.<\/p>\r\n<p>DiscoverEU can cover the visa issuing costs to visit all the Erasmus countries and the travel insurance*, in addition to your DiscoverEU travel pass within the travel period of your round. We can also prepare for you the invitation letter if you need one. DiscoverEU will not cover the visa issuing costs to visit countries that are not part of Erasmus, such as the United Kingdom.<\/p>","title":"IMPORTANT INFORMATION","visa_instructions":"<p>Complete the Request forms only when:<\/p>\r\n<ol>\r\n\t<li>you are sure of your travel itinerary (especially your departure date);<\/li>\r\n\t<li>you have already scheduled your appointment with the embassy or consulate;<\/li>\r\n\t<li>you have foreseen enough time between:\r\n\r\n<ul>\r\n\t<li>the form completion and the embassy\/consulate appointment (around 14 days);<\/li>\r\n\t<li>the embassy\/consulate appointment and the visa issuance (it can take between 1 and 5 months).<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ol>\r\n<p>Once the requested documents are issued and sent to you, <strong>it will not be possible to change any of your data<\/strong>. Therefore, please complete the forms carefully and in due time. The preparation of the invitation letter and insurance certificate may take <strong>up to 10 working days.<\/strong><\/p>","visa_form_label":"Travel Insurance and Invitation Letter Request Form","refund_instructions":"<p>Once you have completed the Visa process, we can reimburse to you the Visa issuing costs. You only need to complete the Reimbursement form linked below. Kindly note that the deadline to submit your reimbursement form is the end of the travel period, which is:<\/p>\r\n<ul>\r\n\t<li>the <!--ScriptorStartFragment-->30th of September 2025 if you have applied in April 2024;<\/li>\r\n\t<li>the 31st of May 2026 if you have applied in October 2024;<!--ScriptorEndFragment--><!--ScriptorEndFragment--><\/li>\r\n\t<li>the 30th of September 2026 if you have applied in April 2025;<\/li>\r\n<\/ul>","refund_form_label":"Reimbursement Form","outro":"<p>You can find more details on the procedure you need to follow to request the visa in our article on the DiscoverEU Help Centre: <a href=\"https:\/\/discovereu-wave6.zendesk.com\/hc\/en-gb\/articles\/6501923543825-I-am-from-Turkey-how-should-I-prepare-for-my-DiscoverEU-trip-\">I am from T\u00fcrkiye, how should I prepare for my DiscoverEU trip<\/a>?<\/p>\r\n<p>* Many embassies require the travel insurance to cover your trip from one day before your departure date to one day after. The travel insurance can cover a maximum of 30 days. Therefore, please make sure to complete the Request Form accordingly. Your departure date in the Request Form indicates the start date of the validity of your travel insurance.\u00a0<\/p>\r\n<p>Have a nice day!<\/p>\r\n<p>The DiscoverEU Travel Team<\/p>","footer":{"help_center_button":{"label":"","url":""},"contact_button":{"label":"","url":""}}},"email_content_regular":{"subject":"DiscoverEU - Reimbursement Request","header_image":3243,"intro":"<p>Hello {{firstname}},<\/p>\r\n<p>As confirmed in the past e-mail, you are entitled for a reimbursement.<\/p>\r\n<p>In order to receive it, you only need to fill in the reimbursement form below.<\/p>\r\n<p>Please note that the deadline to submit your reimbursement form is the end of the travel period, which is:<\/p>\r\n<ul>\r\n\t<li>the <!--ScriptorStartFragment-->30th of September 2025 if you have applied in April 2024;<\/li>\r\n\t<li>the 31st of May 2026 if you have applied in October 2024;<!--ScriptorEndFragment--><!--ScriptorEndFragment--><\/li>\r\n\t<li>the 30th of September 2026 if you have applied in April 2025;<\/li>\r\n<\/ul>","refund_form_label":"Reimbursement Form","outro":"<p>Once the reimbursement form is submitted, kindly note that it can take up to a couple of weeks for the reimbursement to be processed.<\/p>\r\n<p>Have a nice day!<\/p>\r\n<p>The DiscoverEU Travel Team<\/p>","footer":{"help_center_button":{"label":"","url":""},"contact_button":{"label":"","url":""}}},"email_content_regular_visa":{"subject":"DiscoverEU - Visa Request","header_image":3243,"intro":"<p>Hello {{firstname}},<\/p>\r\n<p>As confirmed in the past e-mail, you are entitled to receive the additional support for your Visa application.<\/p>\r\n<p>According to the country you wish to visit, the visa requirements and visa type may differ. You will need to prepare your detailed travel itinerary in advance (travel dates, cities you will visit, accommodations etc.). Once you have it all sorted, we advise you to contact the embassy of the countries you wish to visit to make sure you know which supporting documents you need, and <!--ScriptorStartFragment--><strong>apply for your visa at least<\/strong> <strong>5 months before your departure date<\/strong>. Kindly note that you cannot apply for a visa more than 180 days in advance.<!--ScriptorEndFragment--><\/p>\r\n<p>DiscoverEU can cover the visa issuing costs to visit all the Erasmus countries and the travel insurance, in addition to your DiscoverEU travel pass. We can also prepare for you the invitation letter if you need one. DiscoverEU will not cover the visa issuing costs to visit countries that are not part of Erasmus, such as the United Kingdom.<\/p>\r\n<p>Complete the form linked below <span style=\"text-decoration: underline;\">only<\/span> when:<\/p>\r\n<ol>\r\n\t<li>you are sure of your travel itinerary (especially your departure date);<\/li>\r\n\t<li>you have <span style=\"text-decoration: underline;\">already<\/span> scheduled your appointment with the embassy or consulate;<\/li>\r\n\t<li>you have foreseen enough time between:\r\n\r\n<ul>\r\n\t<li>the form completion and the embassy\/consulate appointment (around 14 days);<\/li>\r\n\t<li>the embassy\/consulate appointment and the visa issuance (it can take between 1 and 5 months).<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ol>\r\n<p>Once the requested documents are issued and sent to you, <strong>it will not be possible to change any of your data<\/strong>. Therefore, please complete the forms carefully and in due time. The preparation of the invitation letter and insurance certificate may take <strong>up to 10 working days.<\/strong><\/p>","refund_form_label":"Travel Insurance and Invitation Letter Request Form","outro":"<p>Have a nice day!<\/p>\r\n<p>The DiscoverEU Travel Team<\/p>","footer":{"help_center_button":{"label":"","url":""},"contact_button":{"label":"","url":""}}},"email_content_acc":{"subject":"DiscoverEU - Your accessibility needs","header_image":3243,"acc_content":"<p>Bonjour {{firstname}},<\/p>\r\n<p>F\u00e9licitations ! Tu es l'heureux gagnant\/ l'heureuse gagnante d'un Pass de voyage DiscoverEU et nous voudrions t'aider \u00e0 faire de ton voyage DiscoverEU une aventure incroyable !<\/p>\r\n<p>Nous te contactons car nous sommes conscients que tu pourrais avoir des besoins particuliers pendant ton voyage DiscoverEU. L'\u00e9quipe de voyage est pr\u00eate \u00e0 r\u00e9pondre aux questions que tu pourrais avoir concernant ton voyage.<\/p>\r\n<p>Tu peux nous contacter pour demander de l'aide concernant :<\/p>\r\n<ul>\r\n\t<li>des questions sur l'accessibilit\u00e9 des trains et des gares<\/li>\r\n\t<li>la demande d'un soutien sp\u00e9cial, d'une personne accompagnante ou d'un animal<\/li>\r\n\t<li>du soutien avec ton itin\u00e9raire de voyage\/tes destinations<\/li>\r\n<\/ul>\r\n<p>Nous attirons ton attention sur le fait que les syst\u00e8mes de sant\u00e9 et de S\u00e9curit\u00e9 sociale varient d'un pays \u00e0 l'autre, et que ton assurance maladie nationale peut ne pas couvrir les frais m\u00e9dicaux dans un autre pays. Nous te conseillons de contacter \u00e0 l'avance ta compagnie d'assurance ou ton syst\u00e8me d'assurance maladie pour obtenir toutes les informations n\u00e9cessaires avant ton d\u00e9part. Si tu es citoyen\/citoyenne de l'UE (ou citoyen\/citoyenne de l'Islande, du Liechtenstein ou de la Norv\u00e8ge), nous te conseillons d'acqu\u00e9rir ta <a href=\"https:\/\/helpcentre.start-discover.eu\/hc\/fr\/articles\/6066859521169-Qu-est-ce-que-la-carte-europ%C3%A9enne-d-assurance-maladie\">carte europ\u00e9enne d'assurance maladie<\/a> avant de voyager.<\/p>\r\n<p>En cas de soins m\u00e9dicaux, tu peux toujours retourner dans ton pays durant ton voyage en \u00e9crivant \u00e0 l'\u00e9quipe de voyage DiscoverEU.<br \/>\r\n<br \/>\r\nR\u00e9ponds-nous via le <a href=\"https:\/\/helpcentre.start-discover.eu\/hc\/fr\/requests\/new\">formulaire de contact<\/a>, m\u00eame si tu n'as pas besoin d'une assistance particuli\u00e8re de notre part, afin que nous puissions \u00e9mettre ton pass imm\u00e9diatement.<\/p>\r\n<p>Passe une bonne journ\u00e9e,<\/p>\r\n<p>L'\u00e9quipe de voyage DiscoverEU<\/p>","footer":{"help_center_button":{"label":"Help Center","url":"https:\/\/helpcentre.start-discover.eu\/hc\/fr"},"contact_button":{"label":"Contact us","url":"https:\/\/helpcentre.start-discover.eu\/hc\/fr\/requests\/new"}}},"email_content_additional_files":{"subject":"DiscoverEU - Upload your document","header_image":null,"additional_files_content":"<p>Bonjour {{firstname}},<br \/>\r\n<br \/>\r\nTu peux maintenant t\u00e9l\u00e9charger jusqu'\u00e0 deux documents directement sur ton profil DiscoverEU. Tous les fichiers sont stock\u00e9s sur une plateforme s\u00e9curis\u00e9e pour prot\u00e9ger tes donn\u00e9es personnelles. Note que ces documents seront supprim\u00e9s une fois leur v\u00e9rification termin\u00e9e.<br \/>\r\n<br \/>\r\nSi tu as des questions, n'h\u00e9site pas \u00e0 nous contacter.<br \/>\r\n<br \/>\r\nCordialement,<br \/>\r\nL'\u00e9quipe DiscoverEU Travel<\/p>","footer":{"help_center_button":{"label":"","url":""},"contact_button":{"label":"Contact us","url":"https:\/\/helpcentre.start-discover.eu\/hc\/fr\/requests\/new"}}}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.9.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Request forms - DiscoverEU<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.start-discover.eu\/fr\/request-forms\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Request forms - DiscoverEU\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.start-discover.eu\/fr\/request-forms\" \/>\n<meta property=\"og:site_name\" content=\"DiscoverEU\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-12T11:01:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.start-discover.eu\/app\/uploads\/2024\/07\/DEU-logo-1-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1440\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.start-discover.eu\/fr\/request-forms\",\"url\":\"https:\/\/www.start-discover.eu\/fr\/request-forms\",\"name\":\"Request forms - 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